Frequently Asked Questions

 

 

What is a Pamper Party?
A Pamper Party or pampering party is the perfect way to experience beauty treatments in the comfort of your own home or hired venue. It is the ultimate in affordable luxury before your big night for the most perfect girls night in or your child's birthday party.

 

How does it work?
We have a fantastic selection of pamper party packages that you can choose from.  From spa parties that include face masks and bubbling foot spas to pamper parties that include hair styling and makeup! Choose your date, Book online and that's it! We will receive your party booking send out some free invites and then see you on the day around 30/45minutes before to set up depending on traffic and location of other parties we are coming from. 

How do make a booking?
Simply complete our online booking form and pay your non-refundable deposit. Once we have your booking form and deposit you will then receive an email confirming your booking along with a reminder of the balance and due date. Invites will be sent out to your home address 1st class(providing it is not a last min party). One week prior to your party you will need to confirm or notify us of any number changes, if we do not receive this then we will charge for the amount of girls you booked for and any extras will need to be paid for on the day. Last minute parties with a week or less to go will require full payment upon booking.

What do we need to provide for the party?
Our hosts will arrive with their own products and equipment, so you just need to provide enough room to accommodate a beauty bed if you are having  facials,  Our hostss will also need access to hot water if spas are involved and  a plug socket. A microwave to melt chocolate if the chocolate fountain is included. For those guests having pedicures, we suggest you bring along flip flops or toe dividers. Its also nice if you can provide a glass of water or a cup of tea for the hosts too. They are unable to drink any alcohol when working, so don’t feel offended if they don’t take you up on your offer of a glass of fizz. Other than that our hosts will work with you to make your pamper party as hassle free as possible.

Where do you recommend the treatments take place?
For massages and facials we recommend that you set aside a warm, quiet room (such as a bedroom) so that you can fully relax and enjoy the treatment. Manicure and Pedicure treatments can take place in the same room with the rest of your guests so you don’t miss out on the fun. Pamper parties can be hosted in your homes, rented accommodation, or hotel rooms. All we ask is that if you are not holding it at your home, that you obtain permission from the venue/hotel prior to your party taking place.

How long do pamper parties last and how many treatments can you have during this time?
All our pamper parties are 2 hours but can last as long as 4 hours and depending on the package you choose and the amount of guests you have will depend on how long the treatments last.

What areas do you cover?
We cover 50miles from da8 and we come to you whether it is at home or at a hotel or another location. To avoid disappointment we recommend that you give us as much notice as possible.  Treatments,
and therapist/personnel time are included in the price, but extra charges will apply for fuel any tolls on your route and parking down your road. Any travel costs to be paid will be communicated at the time of booking. A £60 travel charge will apply for any parties over the 50mile. Hosts fuel will also be added to the total, this will be calculated from da8 to your location and back.

What products do the hosts use and can we tip them?
All our hosts are  either beauty therapists, childminders, hairdressers or entertainers. All have been trained by Katherine the company director using different products and to the high standard that Glam Queen Pamper Parties work. Whilst we insist that they use professional products, brands will differ from host to host. If you do have sensitive skin or would like to know in advance what products the host is using please get in touch and we will endeavour to find out for you. We will not apply makeup products to adults or children with any type of infection such as conjunctivitis or cold sores. We do not apply lip products directly to the lips using the lip product we will use a brush that is cleaned after every use, we also use throw away sponges and applicators for foundation and mascaras. All our hosts are paid a competitive rate of pay when working with us, but if you are happy with the service and treatments you have experienced and wish to tip the hosts, then please do. There is no obligation to tip.

What happens if I need to change the amount of guests that are attending?
We ask for as much notice as possible (a minimum of 7 days notice), as this could affect how many hosts are needed for your party. Refunds can not be given to those guests not attending the party if they cancel within 7 days of the party date. For change of date this will incur a £25 admin charge. This enables us to create a new booking, provide staff, change routes ect.

Can anyone have therapies/treatments?
Everyone can have a beauty treatment, some therapies are not advisable if any of your guests have a medical condition. The medical conditions that are avoided these include, epilepsy, diabetes and cancer. If one of your guests is pregnant, we cannot provide massage  unless we are able to allocate a therapist with a specialist skill and qualification in this area. We also advise that you do not drink any alcohol prior to your party. For our kids parties we are only able to give treatments on completion of a consent form which needs to be signed by either the parent or guardian wishing for their child to experience a treatment, if for any reason we cannot send out consent forms by booking we will take that as consent to participate for every guest that rsvps and is attending.  We also ask that there is an adult present either in the room or near by whilst the parties go ahead.  We are unable to apply heat to afro textured hair however will do our best to make sure no one is made to feel left out, we often carry wash out coloured hair sprays so would use this instead. 

Payment Terms
A  deposit will need to be paid once you have submitted your booking form £30. You can pay your deposit via pay-pal, debit card and credit card through our secure online payment site. This deposit is non-refundable should the party be cancelled. Once we receive payment and have allocated a host, your party is confirmed, we will send party confirmation via email along with a total left to pay and payment due by date. The remaining balance must be paid into our business account, we do not accept cheque or pay-pal payments for the remainder of the balance. In order for the party to go ahead, we do require payment prior to the party. Our hosts do not accept payment on the day of the event. If your booking is made within 1 week of the party date we will ask for payment in full and you will not be required to pay a deposit. A non direct access fee of £25 will be added to any booking that is to be held in a flat/apartment not on ground floor level or with direct access to transport our equipment. A charge of £10 per host every half hour will be charged for any extra party time wanted.

Cancellations

All party cancellations will forfeit the deposit payment. Any cancellations after full payment has been made a week or less prior will not be refunded due to party preparation, hours of planning and wasted products brought for the party.

 

Extra info for Kids parties

Upon booking with us you must ask all parents of children attending that they are happy for their child to participate in the party itself and all treatments. By booking any party that includes a picture package you are agreeing that these pictures taken may be used on our website or social media page for advertising purposes for all girls attending the party. Any allergies must be mentioned when booking and also to the therapists on the day prior to the party. We do not take any responsibility for reactions or injury at the party.

For Bookings and Enquiries Please Call  07791012031

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